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Delivery Information

1. General Information

Delivery will be made within 2 days after payment for pre-order is made. In case of product unavailability due to unforeseen circumstances, a full refund will be made within 24 hours.

2. Delivery Location

Currently, our delivery is limited to Selangor, Putrajaya and Kuala Lumpur are.
For area outside of these states, please call our sales representative (012-988 9250) for special arrangement for minimum order quantity above RM 500.

3. Delivery Time

11 am - 6 pm. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order, and traffic conditions. Unless there are exceptional circumstances, we commit to make every effort to fulfill your order within 48 hours from the date of your order.

4. Shipping Cost

For Petaling Jaya, Subang Jaya, Putrajaya and Shah Alam - RM 10.
Other areas within Selangor, KL outside of Petaling Jaya, Subang Jaya, Puchong, Shah Alam, and Putrajaya - RM 15.

5. Questions

If you have any questions about the delivery and shipment of your order, please contact us at 012-988 9250.

6. Disclaimers

i. Weight: Weight of the fish delivered you will be roughly 20 to 25% less than the gross weight. (Weight of scales & guts removed). The selling price is based on Gross Weight.
ii. Delivery: We always try our best to fulfill your time request but it is subjected route planning and traffic conditions of the day. We seek your kind understanding if we cannot deliver at your preferred time.

7. Commitment

Our commitment to deliver the freshest means we will commit to 100% Money Back Guarantee.

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